Privacy policy
Last updated: September 2026
At Wee Wyld, we take your privacy seriously. This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, place an order, contact us, subscribe to our marketing or otherwise interact with Wee Wyld.
Wee Wyld operates this online store using Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.
We handle personal information in accordance with the New Zealand Privacy Act 2020 and other applicable privacy laws.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
Personal Information We Collect
Depending on how you interact with Wee Wyld, we may collect the following types of personal information:
- Your name
- Email address
- Phone number
- Billing and shipping details
- Order and transaction information
- Payment-related information
- Information you provide when contacting us
- Information about how you use our website
- Device, browser and IP address information
- Marketing preferences
- Information collected through cookies and similar technologies
We only collect personal information where it is reasonably necessary for us to operate our business, provide our services and improve your experience.
How We Collect Your Information
We may collect personal information:
- Directly from you when you place an order, contact us, create an account or subscribe to emails
- Automatically when you browse or interact with our website
- Through cookies and similar technologies
- From service providers who support our website, payments, delivery, marketing or business operations
- From third parties where permitted by law
How We Use Your Personal Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery
- Process payments
- Provide customer support
- Manage returns, refunds and warranty enquiries
- Communicate with you about your order
- Improve our website, products and customer experience
- Prevent fraud and keep our website secure
- Comply with legal and regulatory requirements
- Send marketing communications where you have agreed to receive them
We will only use your personal information for purposes that are reasonably connected with why it was collected, unless otherwise permitted by law.
Marketing Communications
If you subscribe to Wee Wyld emails or otherwise agree to receive marketing from us, we may send you updates about new products, restocks, special offers and other Wee Wyld news.
You can unsubscribe at any time by using the unsubscribe link included in our emails.
Even if you unsubscribe from marketing, we may still contact you about important matters relating to an order, payment, return, warranty claim or account.
How We Share Personal Information
We may share personal information with trusted third parties where necessary to operate Wee Wyld, including:
- Payment providers
- Delivery and freight providers
- IT and website service providers
- Cloud storage providers
- Customer support providers
- Marketing and analytics providers
- Professional advisers
- Government agencies or authorities where required by law
We only share information where reasonably necessary and expect our service providers to handle personal information appropriately.
We may also disclose information where required by law or where necessary to protect the rights, safety or security of Wee Wyld, our customers or others.
Overseas Service Providers
Some of the service providers we use, including Shopify and other technology, payment, marketing or fulfilment providers, may process or store personal information outside New Zealand.
Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled in accordance with applicable New Zealand privacy requirements.
Cookies and Website Data
We may use cookies and similar technologies to help our website operate properly, understand how visitors use the site, remember preferences and improve the shopping experience.
Cookies may also be used for analytics, advertising and marketing purposes.
You may be able to manage or disable cookies through your browser settings, although doing so may affect some website functionality.
Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.
However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Complete orders
- Maintain business and accounting records
- Handle returns and warranty claims
- Resolve disputes
- Meet legal and regulatory obligations
When personal information is no longer required, we may securely delete or de-identify it.
Your Privacy Rights
Under the New Zealand Privacy Act 2020, you may have the right to:
- Request access to personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Ask questions about how your information is being used
- Raise concerns about how we have handled your personal information
We may need to verify your identity before responding to a privacy request.
Children’s Privacy
Our website and online store are intended for adults purchasing products for children.
We do not knowingly collect personal information directly from children.
If you believe a child has provided personal information to us without appropriate consent, please contact us and we will take appropriate steps to address the matter.
Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of websites operated by third parties. We recommend reviewing their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, legal obligations or privacy practices.
Any updated version will be published on this website with a revised “Last updated” date.
Privacy Questions or Complaints
If you have any questions about this Privacy Policy, would like to access or correct personal information we hold about you, or wish to raise a privacy concern, please contact us at:
If you are not satisfied with how we handle a privacy concern, you may also contact the Office of the Privacy Commissioner New Zealand.